The European Union General Data Protection Regulation (GDPR) is a set of rules about howcompanies and organisations should process personal data. GDPR lays out responsibilitiesfor organisations to ensure the privacy and protection of personal data and provides youwith certain rights.
We are committed to respecting your privacy and keeping your personalinformation safe. This privacy notice tells you what to expect when the RSPCA LincolnshireMid, North East and Lincoln Branch collects your personal information.
We are committed to respecting your privacy and keeping your personal
Who We Are
This privacy notice covers all personal data that is collected by RSPCA Lincolnshire Mid, North East and Lincoln, charity number 224482. We are registered as a Data Controller with the Information Commissioners Office under the Data Protection Act 2018.
What Information We Collect About You
We may collect personal information about you when you:
- Ask about our activities
- Register with us for information
- Apply to volunteer or fundraise for us
- Apply to work for us
- Pledge or make a donation via our website or text service
- Sign up for an event
- Sign up to be a branch member
- Adopt or foster an animal from us
- Request help towards the costs of caring for your animal under our welfare assistance scheme
- Telephone, write, contact us online or text us and provide us with your personal information
This can include information such as your name, email address, postal address, IP address, telephone number, mobile number, date of birth or bank account details so we can process donations, or information as to whether you are a taxpayer to help us claim gift aid.
We may have installed CCTV systems in some of our premises for the purposes of our legitimate interest in crime prevention and detection. Signage advising of CCTV equipment will give notice of areas covered by CCTV.
How we may use your information
We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out above.
For example, we may use your personal information to:
● reply to enquiries you send to us;
● handle donations or other transactions that you initiate;
● where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
● If you are a Branch Member, we will send you an invitation to our Annual General Meeting (AGM) once a year by post, or email if you have opted in to this, and possible information updates about the charity you are a member of.
When we may share your data
We will only pass your data to third parties in the following circumstances:
● You have provided your explicit consent for us to pass data to a named third party;
● We are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors; or
● We are required by law to share your data.
● We may also have a legitimate interest in sharing some of your personal data with third parties, in particular the national RSPCA, who as the umbrella charity supports branches in governance and administration.
In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.
Rights you have over your data
You have a range of rights over your data, which include the following:
● Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails).
● You have the right to ask for rectification and/or deletion of your information.
● You have the right of access to your information.
● You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.
If you would like to request access to your data or simply want to let us know when your details have changed then you can contact us in the following ways:
● Call us on 01522 544862
● Email: office@rspca-lincoln.org.uk
● Write to: RSPCA Lincolnshire Mid, North East and Lincoln, St Marks Church Hall, St Marks Street, Lincoln, LN5 7BA
Rehoming an animal from us
When you apply to rehome an animal from us, we’ll need to share personal information such as your name, address and telephone number, to enable a home visit by one of our volunteer home-visitors.
We try to make sure that all animals are microchipped when they’re rehomed from us; this is a legal requirement in relation to dogs. We will share your personal information with a microchip company in case your animal goes missing.
We will also share your personal information with our pet insurance provider Pet Plan, so they can offer you four weeks’ free pet insurance. This insurance is then activated by you, the adopter.
Visitors to our website
When someone visits www.rspca-lincoln.org.uk, we use third party services (Google Analytics and Facebook Pixel) to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as how our website was accessed, and the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
We do not make, and do not allow Google Analytics or Facebook Pixel to make, any attempt to find out the identities of those visiting our website. If we do want to collect personal information through our website, we will make this clear and explain what we will do with it.
Cookies
We use cookies to help us make our website better. Cookies are small text files that sit on your device so that our website will remember you.
To help us create a more effective website that reflects users’ needs, we use cookie files to collect and record information about how our site is used and collect your IP address (a number that identifies a specific computer or other internet device) for system administration and to report aggregated information.
When you visit our website, a cookie identifies and tracks your visit whilst collecting statistical information. Cookies tell us the pages that have been visited and collect information about how many times certain pages have been visited. The cookie has no way of identifying you, it doesn’t hold any of your personal data nor can it be used retrospectively to track you. By continuing to use our site, you agree to our use of cookies. However, be aware that if you restrict or block the cookies you may not be able to use some of the features of the site.
Information Security
We ensure your data is kept secure by using up-to-date security features and procedures and we respect the privacy of all visitors to our website.